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About This Webinar
Hear the story of how Altera partnered with Resolv Healthcare to provide revenue cycle management (RCM) services to their hospital customers, unlocking value by introducing an expert team to efficiently resolve medical insurance claims.
This is the sixth and final episode in our 2025 Race for Revenue podcast series, focusing on how Harris BU leaders are connecting across all operating groups to generate Connected Bookings (CXB).
In this podcast, you'll learn about Altera’s focus on electronic health record (EHR) systems to manage hospital patients. After identifying a key customer need, Altera matched that need by finding a reliable Harris partner who could provide the right solution. Together, Altera worked with Resolv to develop a “land and expand” strategy for delivering their RCM services, constantly comparing notes to ensure the highest level of customer satisfaction.
During our interview, our guests will discuss:
- Why revenue cycle management services are mission critical to hospitals
- How to build a mutually beneficial working relationship – both financially and operationally
- Why the “rapid response” approach is essential when working with an internal partner
- Words of advice for introducing yourself to a new company you’d like to do business with
When we wrap up our podcast, we will share the impressive Return on Investment that Altera and Resolv have gained by partnering during the past 3 years.
The discussion will be published for both on demand viewing and as a podcast after the live event takes place.
Sign up today!
Thursday, December 11th, 2025
11:00 a.m. to 12:00 p.m. EST
Thursday, December 11th, 2025
11:00 a.m. to 12:00 p.m. EST
This event requires registration and space is limited. If you need assistance with registration, please contact us at webinarinfo@questline.com.
Featured Presenters
EVP, of Altera Sunrise
Jay Adams is Executive Vice President of Altera Sunrise. A U.S. Navy veteran, he brings over two decades of leadership experience in healthcare IT, managed services, and enterprise software. Jay is passionate about restoring autonomy and clarity to community health systems through smarter, more sustainable technology strategy.
Head of Partnerships
With over 30 years in healthcare IT, Brian has held a variety of leadership positions with vendors such as Picis, Kronos, Connance, Hospital IQ, Optum and now Harris, spanning Sales, Marketing, Business Development and Service Delivery.
In 2012, nominated by Dr. Tim Porter-O'Grady, Brian was appointed to the Board of Trustees of the American Nurses Foundation (ANF) — the charitable and philanthropic arm of the American Nurses Association (ANA Enterprise) that supports nurses' initiatives to bring about change in health care -and served for over 7 years contributing to a variety of initiatives from nursing leaders on boards to fund raising.
Brian is a member of HIMSS and HFMA and earned his BA from the University of New Hampshire with a double major in Communications and Psychology.
In 2012, nominated by Dr. Tim Porter-O'Grady, Brian was appointed to the Board of Trustees of the American Nurses Foundation (ANF) — the charitable and philanthropic arm of the American Nurses Association (ANA Enterprise) that supports nurses' initiatives to bring about change in health care -and served for over 7 years contributing to a variety of initiatives from nursing leaders on boards to fund raising.
Brian is a member of HIMSS and HFMA and earned his BA from the University of New Hampshire with a double major in Communications and Psychology.
Chief Revenue Officer, Harris Computer
Kathy is committed to driving new revenue across the 140 business units of Harris Computer. With more than two decades of experience in the vertical market software (VMS) space, Kathy has consistently delivered impressive sales growth, expanded business operations, and developed innovative solutions to increase profitability within the Harris portfolio.
In her CRO role, Kathy is laser-focused on helping business leaders to discover new revenue opportunities by building awareness of the 1,000 products and 120,000 customers across the Harris ecosystem. With an eye toward innovation, Kathy is collaborating with our CTO office to introduce new Harris proprietary AI tools to our companies around the globe, building efficiencies and cost savings across the entire organization.
Having begun her career as an entrepreneur in the Ed Tech space, Kathy was recognized for creating the Most Innovative Learning Technology in the US by the Department of Education. Since her company’s acquisition by Harris in 2015, Kathy has held executive leadership roles in Education, Healthcare, Public Safety and M&A. Most recently, Kathy spearheaded the start-up of Harris Global Business Services (GBS), now providing internal resources for 70+ Harris businesses across its four captive centers in Costa Rica, India, Bolivia and the Philippines.
In her CRO role, Kathy is laser-focused on helping business leaders to discover new revenue opportunities by building awareness of the 1,000 products and 120,000 customers across the Harris ecosystem. With an eye toward innovation, Kathy is collaborating with our CTO office to introduce new Harris proprietary AI tools to our companies around the globe, building efficiencies and cost savings across the entire organization.
Having begun her career as an entrepreneur in the Ed Tech space, Kathy was recognized for creating the Most Innovative Learning Technology in the US by the Department of Education. Since her company’s acquisition by Harris in 2015, Kathy has held executive leadership roles in Education, Healthcare, Public Safety and M&A. Most recently, Kathy spearheaded the start-up of Harris Global Business Services (GBS), now providing internal resources for 70+ Harris businesses across its four captive centers in Costa Rica, India, Bolivia and the Philippines.
