About
Rising temperatures have impacted billing communications in a big way. Scorching summer months come with higher energy costs. How your utility communicates these price increases directly impacts customer satisfaction.

Join the discussion and hear how teams at Entergy and Duquesne Light Company are working hard to ensure customers receive the alerts, education and aid they need.


In Questline Digital’s September webinar, we will cover:

  • Why acing high bill communications is essential
  • Tips for successfully building high bill messaging and programs
  • Details on the new billing programs that utilities are piloting
  • What utilities are doing to reach customers with aid and education
  • Which messages and strategies resonate with customers most


Sign up today!
Thursday, September 22nd, 2022
1:00 pm EST

This webinar requires registration and space is limited. If you need assistance with registration, please contact us at webinarinfo@questline.com.
When
Thu, Sep 22, 2022 · 1:00 PM EDT (GMT -4:00)
Presenters
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Shantel Johnson
Senior Marketing Manager
Entergy
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Morgan Kriley
Customer Experience Associate
Duquesne Light Company