Wednesday, September 27, 2023 · 2:00 p.m.
MDT (GMT -6:00)
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Manager - Customer Operational Excellence
Graduated from Embry-Riddle Aeronautical University with a BS in Engineering Physics. From 2005-2015 worked in Aerospace and was responsible for the design, fabrication, and testing of solar arrays for satellites. From 2015-2020, worked in Automotive and was responsible for the installation of automation at automotive manufacturing plants. In July of 2020, joined PNM as the Technical Program Manager and developed and launched the PowerClerk New Service Delivery Program. In February 2022, accepted Renewables Engineering Supervisor position in the Customer Interconnection Department and in July 2023 was promoted to the Manager of Customer Operational Excellence.
Director of Customer Marketing
Elisha Saavedra is a New Mexico native, having grown up in Albuquerque’s South Valley. She currently serves as the Director of Customer Marketing for PNM where she oversees Economic Development, Large Account Management and Business Customer Marketing. In this role, she is responsible for ensuring that existing and prospective large customers have a first-class, customized, and seamless experience working with PNM. Helping others is Elisha’s greatest passion. She enjoys partnering with community stakeholders and collaborating with prospective and current customers, to assist them in navigating the electric service process.