When you want to upgrade your electric service to an existing business or need to request electric service to a new facility, the PNM New Service Delivery Department is here to guide you through that process.

In this webinar you’ll learn the best practices for preparing to submit a New Service Delivery application, monitoring progress on a current application and where to go for assistance when you have questions. You’ll be provided with the tools and guidance for a smooth, predictable process.

What you can expect:
  • Application submission requirements and requests
  • Project timeline expectations
  • The permit submission process
  • How to use the Ballpark cost estimate requests tool

Sign up today!
Wednesday, September 27th, 2023
2:00 - 3:00 pm

This webinar requires registration and space is limited. If you need assistance with registration, please contact us at webinarinfo@questline.com.

About the Speakers

1694794849-897221e3be53cc82 Ryan Saiz-Buchanan
Manager - Customer Operational Excellence

Graduated from Embry-Riddle Aeronautical University with a BS in Engineering Physics. From 2005-2015 worked in Aerospace and was responsible for the design, fabrication, and testing of solar arrays for satellites. From 2015-2020, worked in Automotive and was responsible for the installation of automation at automotive manufacturing plants. In July of 2020, joined PNM as the Technical Program Manager and developed and launched the PowerClerk New Service Delivery Program. In February 2022, accepted Renewables Engineering Supervisor position in the Customer Interconnection Department and in July 2023 was promoted to the Manager of Customer Operational Excellence.

1694794880-34a73c02b90c598e Elisha Saavedra-Torres
Director of Customer Marketing

Elisha Saavedra is a New Mexico native, having grown up in Albuquerque’s South Valley. She currently serves as the Director of Customer Marketing for PNM where she oversees Economic Development, Large Account Management and Business Customer Marketing. In this role, she is responsible for ensuring that existing and prospective large customers have a first-class, customized, and seamless experience working with PNM. Helping others is Elisha’s greatest passion. She enjoys partnering with community stakeholders and collaborating with prospective and current customers, to assist them in navigating the electric service process.

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