Adriana Scavio is the Product Manager for the Engage platform at Questline Digital, where she leads the strategy, development, and ongoing enhancement of the company’s customer communication solutions. In her role, Adriana works closely with developers, product design, account management, and sales teams to evolve the Engage platform and deliver tools that help utilities communicate more effectively with their customers.
Adriana plays a key role in shaping new platform capabilities by gathering insights from clients and internal teams and translating those needs into product enhancements. Her work focuses on improving workflows, simplifying processes, and creating more flexible self-serve experiences for users.
By collaborating across teams and incorporating Voice of Customer insights, Adriana helps ensure Questline Digital’s solutions continue to evolve in ways that support utility communication strategies and long-term client success.